Mr. Harshet Lunani

CEO, Qoala

Harshet Lulani is the Co-founder and CEO of Qoala, a Southeast Asian Insurtech company that aims to revolutionize insurance through a combination of underwriting risk for high frequency events in daily lives and photo-based claims, assisted by machine learning.
Before Qoala, Harshet founded a digital investment platform – Kelola, based in Indonesia. Prior to that, he set up the Indonesian operations for BIMA, a Swedish health and insurtech platform. Harshet, who graduated from the University of Oxford with an MSc in Mathematics, has also worked at The Boston Consulting Group and Merrill Lynch.

How to create a customer – centric business and compete in the digital age

Building a consumer centric is key to all businesses and Insurance in particular needs to take this leap to delight customers. This requires a fundamental rethinking of how business and technology can work together to create new business models which will create value for customers and drive the industry forward rapidly